GEAR UNIVERSITY
Account privacy
What the website account stores and how to control it.
Your login and profile
Clerk provides authentication and manages your login credentials, verified email and account security. If you choose Google, the connection requests your identity, email and basic profile. It does not request access to Gmail or Google Drive.
The Gear University website stores your account identifier, chosen username, verified contact email, saved dictionary entries and discussions, followed discussions, email preference and records of changes to that preference. Avery can see new account names, verified emails, join sources and email preferences in the private owner dashboard. Creating an account does not subscribe you to promotional emails. Security providers may process technical information such as IP addresses and browser details to protect sign-in.
Forum posts and reports
Public board posts and replies are visible to visitors under your chosen display name. The site stores the text, account identifier, board, timestamps and moderation status. Reports are visible to moderators. Member boards require server-verified paid access, or explicit operational access for the owner and assigned community staff. Staff roles do not unlock paid lessons or billing controls.
Removing your own post replaces its text with a removal notice. Deleting your website account removes its saved entries, profile and consent records, removes your report submissions, and replaces your forum text with account-deleted notices so other people’s replies can retain their context.
Helpful-answer recognition stores the reply, recipient, reviewer and time so points can be audited. Deleting a reviewer account anonymizes that reviewer on recognition given to other members; it does not remove those members’ earned points.
Private messages and coach support
Keep conversations educational. Do not submit personal lab results, diagnoses, prescriptions or medical records. New private file and voice uploads are paused; existing attachments remain accessible to the conversation participants. Automated text checks reject some recognizable personal medical details before saving, but cannot detect every disclosure.
The site stores conversation participants, messages, timestamps, request status, blocks and coach assignments to provide private messaging. Conversations are restricted to their participants in the application. They are not end-to-end encrypted. Staff cannot use the website to browse other people’s private conversations.
If you report a message, the exact reported message and your reason are shared with authorized moderators. The surrounding conversation stays private. Changing your assigned coach does not give the new coach access to the previous conversation. Membership ending stops new coach-support messages while preserving your own history.
Closing or blocking a conversation stops new messages; it does not erase its history. Deleting your website account replaces messages you authored with account-deleted notices, removes associated assignments and blocks, and removes reports you submitted or that quote your messages. Other participants retain their own messages. Reports and moderation records otherwise remain stored for handling community issues; there is currently no automatic time-based expiry. Contact us for access or deletion requests.
Community updates
We store your notification choices, followed discussion identifiers, in-site updates and read status. Browser alerts are optional. When you enable them, we store a device subscription and use your browser’s notification service to deliver a generic update alert. Private message text and coaching details are not included in the alert. You can choose your notification topics and turn off browser alerts in account settings. On iPhone and iPad, open Gear University from your Home Screen to enable alerts. Staff permission and coach-assignment changes are logged for accountability.
Email preferences
Marketing email is optional. Creating an account does not automatically subscribe you. You can update your preference in My Account. Essential account verification and security messages are separate.
Updates and unread messages
Your account stores which update topics you choose, discussions you follow, the messages you have opened and update read status. Message alerts identify the conversation without copying its private text into the update preview. You can change optional update preferences in My Account. Unread message counts are separate from your notification preferences.
Browser alerts require your explicit permission and an active device subscription. Adding the site to your home screen does not automatically enable alerts or subscribe you to marketing.
Public tools and private information
Reading the dictionary does not require an account. The bloodwork explorer keeps the values you enter in the current browser session; those values are not saved to your account. Comparison lists may be saved in your browser when you use the save feature. Do not post private health information in public discussions.
Anonymous usage counts
We count three actions by UTC day: clicks to join membership, clicks to apply for coaching, and checkout becoming ready. These are action totals, not unique visitors or confirmed purchases. The measurement feature does not store your account, email, IP address, page history, dictionary searches, forum text or health information. It uses no tracking cookies, browser storage, fingerprinting or third-party analytics.
We respect Do Not Track and Global Privacy Control when your browser provides them. When new actions are counted, totals older than the current day and preceding 89 days are removed. If no new actions arrive, that cleanup waits until the next count. Our hosting provider still receives the network information needed to deliver and protect the website; these anonymous totals are separate from account and billing records.
Ask Avery AI assistant
The public examples are prepared demonstrations, not live AI replies. Live AI answers are available to members. Asking a question requires confirmation before the question and relevant Gear University teaching excerpts are sent to OpenAI. Private-plan assistance is paused during the membership launch. Other clients’ records, private messages and uploaded documents are not included.
Gear University does not save Ask Avery questions or answers as chat history. The page keeps the current answer until cleared or reloaded. Usage counters are stored to enforce limits. Requests use the provider’s non-storage setting, but that does not guarantee zero provider retention; provider security and abuse-monitoring practices still apply. Avoid identifying or sensitive health information. Answers may be incorrect and are not personally written by Avery.
Profile photo screening
Profile photos are optional. Photos, avatars and logos are allowed. Before a profile image can appear in community posts, messages or member lists, you confirm automated screening in My Account. The image is sent to OpenAI to check for explicit sexual content, graphic violence and hateful imagery. The check does not identify the person or assess their appearance or health. We send only the image, not your email, messages or coaching records. Requests use the provider’s non-storage setting; provider abuse-monitoring retention may still apply.
We keep the image reference, screening status, broad reason, consent version and date. Unapproved images are hidden from Gear University community profiles and replaced with initials. The image may still exist in your private sign-in profile at Clerk. If screening fails or is uncertain, choose another image or contact support. Existing photos require screening before public display. Account deletion removes screening records.
Services used
Clerk handles sign-in, Google handles optional Google authentication, and the website hosting service stores website account records. Whop handles purchases and subscription billing. Each service processes information needed for its role under its own privacy policy.
Clerk privacy · Google privacy · Whop privacy
Your controls
Use My Account to change your display name, remove saved entries and withdraw optional marketing consent. Sign-in & security opens your authentication settings. Account deletion triggers removal of your website profile, saved entries and email-preference records. A minimal deleted-account identifier is retained to prevent delayed requests from recreating your records. Service processing and backups may take additional time.
Deleting a website account does not cancel a Whop subscription or delete billing records. Manage billing through Whop. For help, access requests or privacy questions, contact avery@thegearuniversity.com.
Updated September 29, 2026. This page describes the website account features currently being introduced.
Live events and community updates
When live broadcasting is connected, Cloudflare Stream delivers protected playback and processes the connection information needed to show a video. The website checks your account and, for member events, paid access before issuing a short-lived playback link. Signing up also creates a private new-account notice for the site owner. Announcement and event subscriptions are optional in your notification settings.
Coaching protocols and private files
Active coaching clients can access instructions and documents assigned to them by Avery. Other clients and community staff cannot browse these protocols. Clients may choose whether their Coaching Client badge appears publicly. Coaching access is managed separately from the software used for workouts or check-ins.
Messages and their files are stored to provide your conversations. Only conversation participants can read them through the website; a reported message can be reviewed by moderators. Private messages and files are not end-to-end encrypted. Protocols and files stay out of public search. When an account is deleted, its coaching assignment, protocol and uploaded files are removed, with failed storage cleanup queued for retry.
Learning points and reflections
A saved profile, first lesson completions, private weekly study reflections and recognized helpful replies can earn capped points. Lesson completion is self-reported; points do not certify expertise or grant staff powers. Weekly reflections are private to their account.
Join-source tags
A recognized source in an invitation link, such as Instagram or Skool, may be kept for this browser session and recorded when you open your signed-in account. You can also choose your source. It is private by default; you can show or hide its profile tag in your account. We store the source label, whether it came from a link or your selection, and dates, not your browsing history. Source tags do not enroll you in marketing or prove legacy membership. They are removed with account deletion.
Private coaching check-ins
New intake, biometrics, check-ins, plan edits and private uploads are paused during the membership launch. Existing records remain accessible to their authorized users. Use your existing coaching channel for private client information.
When you submit a coaching check-in, its answers and submission date are saved for you and Avery to review. The review status is visible to you. Check-ins are not posted to the community, provided to assistant-coach lead lists or sent to Ask Avery. Account deletion removes your submitted check-ins.
Private training and nutrition logs
Your workout records, meal names, manually entered calories and macros, targets and notes are saved to your verified account. They are not included in public profiles, assistant-coach lead lists, or Ask Avery processing. Tracker sharing is off by default. Active coaching clients may explicitly share their saved workout and meal history, macro targets and notes with Avery from the Client Hub. This includes future entries while sharing and coaching remain active. Assistant coaches, moderators and other members do not receive this access. Clients can turn sharing off in the Client Hub; this prevents future dashboard access, but cannot undo information already reviewed. Consistency points reveal no meal or workout contents. Correct or clear entries in the tracker; deleting your account removes its tracker records. Account-linked point events can retain the fact of a check-in until account deletion.
Progress stories and photos
Community Results are optional. You choose member-only or public visibility and whether to show your display name. Moderators review submitted stories and photos before publication. Your private tracker and coaching records are not copied into Results. Editing a story or replacing a photo requires another review. You can withdraw a story from the feed; the author and authorized moderators can still access the submitted record. Account deletion removes your stories and queues their photo files for deletion. Publicly shared material can be copied by viewers before withdrawal.
Community activity
The community displays aggregate joined and online counts. While you are signed in with the site visible, we refresh your latest activity time approximately once a minute. Online means activity within the last five minutes. We do not publish a list of who is online or your individual activity time. Only the latest timestamp is retained, and it is removed when you delete your account.